Frequently Asked Questions

Book a consultation, either online or by phone. We start by talking through your space, how you use it, and what you want the project to accomplish — that conversation shapes the design that follows on Our Process.

We walk through your project goals, take a look at the space (in person or based on what you share with us), and talk through rough scope and next steps. See the full breakdown on Our Process.

We'll confirm consultation details when you book — reach out and we'll answer any questions about the process up front, before you commit to anything.

We build for homes across the greater Phoenix area, with the deepest concentration of our work in Scottsdale, Paradise Valley, and Arcadia. See our full coverage on Service Areas.

Yes — we keep a real cutaway cabinet in our showroom, built to our standard construction method, so you can see the joinery and hardware for yourself. Showroom visits are by appointment.

Rough measurements if you have them, photos of the space, and anything you're drawn to — a finish, a layout, a photo of a kitchen you like. We'll fill in the rest during design.

It depends on the scope of the project and material availability. We'll walk through what to expect for your specific project during your consultation, rather than quoting a generic timeline.

Room count, material and hardware lead times, how quickly selections are finalized, and how the project coordinates with other trades all factor in. We keep you informed of your stage throughout.

Changes are easiest and least disruptive before manufacturing begins. Once a design is finalized and materials are ordered, changes can affect both cost and timeline — we'll always tell you what a change means before you commit to it.

We'll let you know as soon as we're aware of a delay and talk through options, whether that's waiting or choosing an available alternative.

Yes — for projects involving a builder or general contractor, we coordinate delivery and installation timing with the rest of the job so cabinetry isn't a bottleneck.

Before manufacturing begins. Appliance and plumbing locations, in particular, need to be locked in early since they drive cabinet openings and dimensions.

Our own team handles installation, coordinated with the same people who designed your project — not a separate subcontractor unfamiliar with the details.

It depends on the scope — a single vanity is a much shorter install than a full kitchen or whole-home package. We'll give you a specific estimate as your installation date approaches.

Wipe spills promptly, avoid harsh abrasive cleaners on finished surfaces, and use soft-close hardware as intended rather than forcing doors and drawers. We can walk through finish-specific care at handoff.

Reach out and we'll take care of it. Since we design, build, and install in-house, any follow-up is handled directly by our own team rather than routed through an outside manufacturer.

We stand behind the construction and craftsmanship on every project we build. Ask us for the specifics that apply to your project during your consultation.

Clear the work area and make sure there's a clear path for our team to bring materials in. We'll let you know of anything specific to your project ahead of your installation date.